Happy Community Manager Appreciation Day, friends! CMAD celebrates those dedicated communications professionals who “serve customers every other day…[and] should get a day of thanks to highlight how they’re changing the face of business, customer care, and our industry,” according to CMAD founder, Jeremiah Owyang. Our weeklong #CMAD series broke down the meaning behind the CMAD […]
Ever wanted a glimpse into the day-in-the-life of a community manager? We’re breaking it down in celebration of #CMAD.
Michelle Pratt, a community manager at WS Seattle, shares her advice for showing appreciation to your community. #CMAD
Weber Shandwick Seattle’s Anne Temme breaks down what it takes to be a manager of a community across multiple offices and time zones. #CMAD
This year marks the 4th annual celebration of Community Manager Appreciation Day (#CMAD) — spearheaded by Jeremiah Owyang with the intent of calling attention to the hard work and dedication of community managers across the globe. Recounting the fun we had pulling together our post last year to commemorate the day, we figured we would extend […]
This post is part of a series we’re featuring in celebration of Community Manager Appreciation Day (#CMAD). What’s it take to be a stellar community manager? Seems like a pretty easy role where you simply manage a brand’s social properties and online chatter, right? Right?? Let’s stop there. In today’s communications world, brand reputation is […]